Our Refund Policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For any purchase including an item kit, if necessary, the kit and the item kit must be returned in its entirety, in case of missing parts of the item or item kit we can not make a refund, thank you for your understanding.
If your litem is defective or if we sent you the wrong item, please contact us immediately at Info@oquatre.com and we’ll arrange a replacement or refund.